Incoming customer request from Anna Becker: Our trial expired yesterday, but we still need some time to finish evaluating the product. Could you extend it by 30 days?

Example workspace

Anna Becker

anna@example.com · Customer ID C-18427

Trial expired

Account

Plan
Business
Account age
42 days
Team size
12 users

Relationship

Role
Product Manager
SLA
Gold (2h max response)

Subscription

Trial
Expired
Trial ended
18 Oct 2026
Billing cycle
Monthly

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